The Graydin team began our journey as coaches more than 12 years ago, working closely with young people to improve their capacity to flourish. The power of coaching can be used to find clarity, inspire vision and drive action in young people (and adults). These are just three of the many reasons we now train educators in coaching skills.

One of the most important skills for a coach to master is the art of questioning. Once mastered, it can be used to inspire self-aware and internally motivated students and teachers.  



Effective Questions are concise and singular in their nature. They are open questions, prompting reflective answers. They often begin with the word ‘what’, as well as ‘how’.

Effective Questions encourage increased awareness and learning. They inspire possibilities. In contrast, ineffective questions are long-winded, closed and/or start with the word ‘why’. Consequently, they create limitations.

Heart questions are a type of Effective Question that help to focus attention on who the person is and what’s important to him or her. 

Here are some examples of Heart questions:

  • What’s important to you?
  • What do you want?
  • What do you really want?
  • What’s your vision?
  • What are you passionate about?
  • Who are you?
  • What do you value most?
  • What are you like when you’re at your best?

These questions make up the beginning stage of our coaching model designed specifically for education, the Start With Heart Model. Consider asking these questions of yourself or of others at the beginning of a conversation. They encourage self-reflection, self-awareness and alignment between who the person is and what it is they truly want.

Who could you help with a Heart question today?

To jump straight into action, you are invited to join The Anatomy: Foundational Coaching Course. This two-day coaching training course will give you the opportunity to learn and practice coaching in the company of senior leaders from schools across the UK. Find out more here.